UTILITY DEPARTMENT

The Utility Office is responsible for new customer account set up, billing, receipt of payments, and the maintenance of utility records.  The Town of Abita Springs provides Gas, Water and Garbage pickup to most utility customers in city limits.

Setting Up a New Account

 1. Download your Utility Application Here.
- Direct Payment Plan Authorization Form- (Auto Draft)
 
2. Print and fill out your application.
 
3. Email, mail or drop off your completed application.  
-Email your completed Application to
dmaclean@abitaspringsla.gov
 
-Mail your completed Application to 
Abita Springs Town Hall
Utility Department
PO Box 461
Abita Springs, LA 70420
 
-Drop off your Application at 
22161 Level Street
Abita Springs, LA 70420
When you enter Town Hall, the utility office is the first door on  your right.
 
4. Come to our Utility Office to pay your deposits.
A valid driver's license AND lease or purchase agreement are required to confirm address of service.

(985) 892-0711

 

Monday-Friday

8:00 AM-4:00 PM

There is a drop box for payments available on the front porch. 

 

NO CASH. 

Money orders or checks only please.

 

UTILITY DEPOSIT FEE SCHEDULE

Monthly Fees

Every customer is accessed a $1.00 monthly fee per service provided, along with a $1.00 Safe Drinking Water fee.  For example if you have all four services: water, gas, sewer and garbage. You will be accessed $1 for each.  Plus the $1 for the Safe Drinking Fee which would bring your monthly fees to $5.00.

METHODS OF UTILITY PAYMENTS

 

EPAY (Paperless) - Our electronic billing and payment application offers a convenient and easy way for customers to view and pay their utility bills on-line.  Customers will be charged a transaction fee of $0.35 plus 3% of the balance.

If you are interested in receiving E-Bills please go to our website to enroll www.townofabitasprings.com. or call our Utility Office for more information at 985-892-0711.

 

ACH (Auto Draft) - Enroll in to automatically debit your bank account for monthly utility bill enabling the Town to have regular collection of payments and automated posting of payments to customer’s utility account.

Go to townofabitasprings.com click on the tab - I Want To - Set Up Utilities - Direct Payment Authorization Form, or you can pick up a form at the Town Utility office.

 

FISERV (Check Free Electronic Payments) - Utility payments that are made through your bank via email to us. There is no fee for this service. Every day we receive an email with all bank electronic payments which we process daily.  There is no waiting for payments that may be delivered late, causing you to be charged a late fee.  Bank check sent via United Postal Service are subject to late fees if they are received after the due date.

This service is done between you and your bank, not through the Town of Abita Springs.  Contact your Bank and ask how to start sending check free electronic payments.

 

DROP BOX – Personal checks, cashier checks, or money orders can be put in our drop box on the front porch of Town Hall.  PLEASE DO NOT PUT CASH IN THE DROP BOX!

UTILITY DEPOSIT POLICY

Effective 8/27/2019

All commercial and residential accounts are charged a $50 nonrefundable service fee in addition to the deposit amount.

 

Anyone who owns a property they will not reside in and will use as a rental will be charged a master deposit for each property. The master deposit will be held as collateral for utility charges made by the tenant that are left unpaid after application of the renter’s deposit to outstanding charges. Property owners will be required to replenish master deposit funds before new service can be connected in a new tenant’s name.

 

Tenants in a rental property will be required to pay a deposit on their service over and above the deposits held in the master deposit by the owner of the property at the time the service is put in their name.

 

If the tenant fails to pay a utility bill the debt will be satisfied in the following ways:

  1. Payments received on outstanding bills

  2. Applying the tenant deposit to outstanding bills

  3. Applying the master deposit to outstanding bills

 

No service will be connected on a rental property unless the outstanding bills have been settled and the master deposit has been replenished.

QUESTIONS? 

(985) 892-0711, Option 1

 

Debbie MacLean

Extension 3957

Utility Director

DMacLean@abitaspringsla.gov

 

Linda Meeker

Extension 3956

Utility Clerk

LMeeker@abitaspringsla.gov

Monday-Friday

8:00 AM-4:00 PM

There is a drop box for payments available on the front porch 24 hours/day

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© Town of Abita Springs 2016.  Contact the Webmaster.

Many included photographs are © George H. Long.